We want you to love your Adam FOR HER pieces. If something's not quite right, here's how exchanges work.

Underwear

Change of Mind / Sizing Exchanges

We offer an exchange only (no refunds) within 14 days of purchase, provided:

- The underwear has not been worn or washed

- It is in its original condition, with tags and any hygiene seal/liner intact

- It was purchased at full price/and or a discount code via subscription

- We offer store credit if you’re not quite ready to exchange at the time of your return

Bralettes

Change of Mind / Sizing Exchanges

We offer an exchange or refund within 14 days of purchase, provided:

- The bralette has not been worn or washed

- It is in its original condition, with tags intact

- It was purchased at full price/and or a discount code via subscription

- We offer store credit if you’re not quite ready to exchange at the time of your return

Sale & Promotional Items

Items purchased during sale periods or promotions (including but not limited to Black Friday, EOFY, and percentage-off promotions) are final sale and are not eligible for exchange or refund for change of mind or sizing.

Faulty or Incorrect Items

This policy doesn't affect your rights under Australian Consumer Law. If an item is faulty, not fit for purpose, or significantly different from how it was described — including items purchased on sale — you're entitled to a remedy (repair, replacement, or refund). Please contact us with your order number and a photo of the issue, and we'll sort it out.

How to Request an Exchange or Refund

Email info@adamforher.com.au within 14 days of purchase with your order number and reason for exchange or refund

We'll confirm eligibility and send you instructions for returning the item

Once we've received and checked the item, we'll process your refund or exchange for size, style, or store credit.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping method, as we can't be responsible for items lost in transit back to us.

Return Processing

Once your return arrives at our warehouse, please allow 1–2 business days for processing. You’ll receive an email confirmation once your store credit has been issued.

Shipping Costs

Customers are responsible for return postage costs and any shipping fees on replacement orders. Shipping charges are non-refundable.

International Returns

International customers must contact info@adamforher.com.au within 10 days of receiving their order to arrange a return.

Outside The Return Window?

Please reach out to our team and we’ll always do our best to help.

Questions?

Reach out to info@adamforher.com.au — we're happy to help.

Adam FOR HER reserves the right, at any time and without prior notice, to modify these terms and conditions.